Next Level Leadership

Leadership styles can and will vary from leader to leader but adherence to certain key principles cannot.

Leaders must put employees on clear notice of organizational standards. Those standards must then be

consistently enforced. Disciplinary sanctions must be consistent and proportionate. In certain key

respects, supervision cannot vary from supervisor to supervisor; overarching consistency must be

maintained from workgroup to workgroup. This requires a systemic approach to what historically was left

to individual supervisory and managerial discretions. The program shows the need for organizational

solutions to organizational problems. It helps first supervisors and mid-managers see the “bigger” picture.

It reminds senior leadership – the “big picture” people – of the vital need still to mind the store and keep

close watch on the “little” things. If you take care of problems while they’re small, you don’t get a lot of

big problems. Program theme: Finding True North – accountability at all levels to professional standards.