Emotional Intelligence and Mindset for Law Enforcement

Course Description: 

Understanding and utilizing appropriate emotional intelligence is a key element in police matters and can be seen as a root problem in a majority of police controversy. People with high emotional intelligence have greater mental health, exemplary job performance, and more potent leadership skills.  

The ability for an officer to express and control their emotions is essential, but so is the ability to understand, interpret, and respond to the emotions of others. A law enforcement practitioner's ability to manage and use their emotions effectively and in a positive way is crucial for stress management and career survival while aiding in and helping establish positive community relations. 

Building a healthy emotional intelligence and mindset has multiple benefits to law enforcement. A positive and emotionally strong mindset allows officers to recognize skills to perform, cope, and even thrive.  

Emotional intelligence and mindset training can help law enforcement mitigate the impact of stress and improve interpersonal communication within their personal and professional networks. It can strengthen your willpower, allow you to focus on your task at hand, and make better decisions under pressure.  

This course is designed for and been delivered to every level of law enforcement officer from patrol to command staff. 

Core Competencies: 

• Participants will support their wellness and resilience with skills learned in the physical, mental, spiritual and emotional areas required of law enforcement officers. 

Course Objectives: 

The Participant will:

• Understand Five Distinct Qualities of Emotional Intelligence 
• Recognize Four Branches of Emotional Intelligence 
• Understand Benefits of Emotional Intelligence 
• Discuss Conflict Resolution  
• Understand Recognizing Emotional Triggers 
• Recognize Response Tactics & Coping Strategies 
• Understand Personal and Social Competencies 
• Discuss Improving Public Perception 
• Recognize Impact of Daily Emotions 
• Understand Building an Emotionally Healthy Mindset 

Instructional Methods: 

• Lecture 
• Discussion 
• Assessment  

Who Should Attend: 

• Law Enforcement Officers 

Course Requirements:  

• 100% Attendance