Dynamics of Officer/Citizen Encounters

Police interactions with citizens are in the national spotlight. What previously wouldn't have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. That's why Dynamics of Officer/Citizen Encounters was created. Through guided discussions, video analysis and case studies, participants will examine:

Current Research about the Threats to Officer Safety

Think CLEAR: 5 Keys to Officer Safety and Performance

Communication: It's About More Than Just Talking

Know Your Authority: Keeping Contacts Lawful

Emotional Intelligence: The Most Important Tool on Your Tool Belt

Adaptive Decision Making:

Tools for Increased Officer Safety